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Telefonica is very strong in the global collaboration market, as it offers a broad portfolio combining service provider-hosted and vendor-hosted options with strong global reach and resilience. Telefonica’s strong presence in markets such as Spain, the UK, Germany, and Brazil helps it to differentiate versus other global competitors. The provider can also point to strong momentum in the UC market, with multiple large customer wins and an overall double-digit growth rate for 2019-2020. This momentum has only increased following the impact of COVID-19.

 

Telefonica - Collaboration and Communications Services (Global)

Gary Barton, Principal Analyst, Global Data Apr 2021 — Global Data
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IDC believes that Telefónica is well placed to capitalize on the growing edge market opportunity by leveraging its capabilities around network connectivity, international presence, multiple sites in its geographic footprint, and extended client base.

 

Telefónica: Developing Edge in Connection with Cloud

March 2021, IDC #EUR146342021

Alexandra Rotaru, Research Analyst and Gabriele Roberti, Research Manager Mar 2021 — IDC
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“Telefonica was active in building out edge nodes in Spain in 2020, and also announced cloud partnerships with Google Cloud and Microsoft Azure. It is part of an MOU with KT, China Unicom, and Telstra to collaborate on a multi-operator MEC computing experience; they recently verified the ability to provide global roaming and federation among different edge platforms.”

 

2021 Predictions for the Enterprise: Edge Computing Alliances and Innovations Unlock new opportunities, 25th January 2021

Chris Drake & Kathryn Weldon Feb 2021 — Global Data
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2020 European Hosted IP Telephony and UCaaS Competitive Strategy Innovation and Leadership Award

 

Telefónica’s growth in the European hosted IP telephony and UCaaS market has been nothing short of impressive. With more than 1 million hosted IP telephony users, Telefónica is the third-largest provider in the region and one of the most innovative providers worldwide.

 

Telefónica’s success has been driven by its keen recognition of pervasive need for modern, mobile-ready communications solutions that effectively address the requirements of any highly distributed workforce within increasingly virtual organizations

Elka Popova Sep 2020 — Frost & Sullivan
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Telefónica's edge strategy leverages the transformation of its network and infrastructure assets, developing an edge platform and edge networking capabilities. Telefónica offers data connectivity and ultra-broadband access capabilities (fiber and 5G) to third parties through network APIs to enhance edge services. Telefónica is working on IaaS services in partnership with leading hyperscalers to market their edge services while developing high-value use cases with them. The operator is also extending its own cloud services to the edge, with the launch of Virtual Data Centre Edge (VDC-Edge).

 

IDC, European Edge Vendors Coverage Analysis, Doc #EUR147122420, Dec 2020

 

Gabrielle Roberti, Research Manager, European Industry Solutions, Customer Insights & Analysis, IDC Dec 2020 — IDC
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Telefónica provides UC services for all sizes of business across its footprint and to MNCs globally. It uses different products to cater to the different segments of the market, ranging from standardised features for SMEs to complex, customised solutions for large enterprises and MNCs.

 

Its UC portfolio is supported by design, migration and adoption professional services for large enterprises, with remote advisory for SMEs.

Catherine Hammond Aug 2020 — Analysys Mason