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“Ovum believes Telefónica is one of the few service providers that have faced forward when it comes to virtualizing, software-defining and automating its network to support new growth services. This internal transformation has an impact on its onward enterprise services, and its analytics capabilities through its LUCA division are an important resulting point of differentiation. The value of enterprise services lies in how a provider can improve or transform business process, or open up new revenue streams, for its customers. Its LUCA customers provide proof points of this progress”.

Evan Kirchheimer Mar 2019 — Ovum
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“Telefónica is determined to show a commercial appetite for innovation and to establish a commercially differentiated business model. To do this, it is thinking right across its B2C and B2B services spectrum and has developed its thinking to always include both, in a way that is a bit ahead of other telcos.”

David Molony Mar 2019 — Ovum
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“Cloud has become a default platform for digital transformation. The industry's major battleground in 2017 will be how, from where and at what price cloud transformation services are delivered to customers. CSPs are also seeing Cloud and connectivity as the foundations for the digital transformations their customers are undertaking. We have long believed there is a need for an innovative approach to delivering on-demand network services from the telco sector, in the same way that the hyper-scalers are delivering compute and storage resources.”

William Fellows Jan 2017 — 451 Group

“By focusing their operations on things that customers value, CIOs in other industries can follow Telefónica’s steps and become digital innovators.”

Case Study: Telefónica Digitizes Its Operations In Service Of the Customer

Simplified And Automated Operations Drive Employee Engagement And Better Customer Experience

Forrester Jun 2017 — Forrester
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« Telefonica’s recent investments in managed security including new service launches, engagement with strategic security vendors and increased staffing have boosted its position as a global MSSP. Its CyberSecurity, threat intelligence and SOC developments in the last year have also been key to its improving capability for a more proactive and comprehensive security portfolio».

Mike Sapien Jun 2015 — Ovum
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"Telefonica remains for the third year running as one of the top providers of m2m solutions globally. Telefónica has been in the m2m and IoT business for over 15 years. This tenure has allowed it to build a strong pedigree and knowledge base in the segment."

m2m Communication Service Providers Benchmark 2016

Matt Hatton Sep 2016 — Machina Research