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Latin America’s largest online retailer always connected

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Linio is Latin America’s largest online retailer. It has operations in Argentina, Chile, Colombia, Ecuador, Mexico, Panama, Peru and Venezuela.

14.11% Click through
1.15% Mobile apps installed by
$335 Basket value with discount

Using state-of-the-art technology to enable the art of conversation

Challenge

  • Improve collaboration among multinational businesses.
  • Build a strategic communications network over a wide geographical area.
  • Control costs, such as travelling expenses.

Solution

  • Global MPLS solutions to simplify banking processes across 20 sites in Puerto Rico, Chile, Peru, Colombia, Mexico and Argentina.
  • 9 Telepresence rooms in Europe and the Americas.
  • Customised Management Centres in Spain and Mexico.

Results

  • Generated unified fixed voice, mobile and data networks.
  • Provided considerable cost savings.
  • Guaranteed levels of service.
  • Enabled face-to-face meetings between employees around the world, without the expense and time commitment of travel.
  • Centralised communications networks for rapid deployment.

Direct customer contact

Mobile text or SMS is the world’s most acted-on medium. It cuts through more effectively than anything else. Better than letters. Better than email. Better, even, than making a call. Because people always read an SMS.

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