Supported by analytics.
360 customer information access.
More effective marketing campaigns.
Each agent able to operate across multiple channels.
We can provide cloud-based contact center capabilities enhanced with our voice solutions based on our footprint in LATAM and EMEA. Find out more about our Cisco-powered SIP trunking services with this TBS infographic.
Lower resolution times, connecting customers with the most appropriate agent to solve their enquiry. Placing you in control with real time reports, and guaranteed levels of availability and security.
Contact Center solutions are delivered from the cloud (hosted or as a service model), and provide high levels of flexibility and scalability whilst facilitating remote access for agents.
A comprehensive and broad suite of conferencing solutions, all designed to keep your business moving.
ProductivityOptimize the mobility of your employees with tools to work from any device: office automation, mail, storage
Unified CommsGetting your employees and business partners working together helps create innovation, improve productivity and lower costs within your organisation.
If you would like to find out more about this product /service, or have another question you would like to ask, please feel free to get in touch.